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Get in touch
Whether you have questions about our properties, need booking support, or would like to explore our services further, our team is on hand to help.
FAQS


Get in touch
Whether you have questions about our properties, need booking support, or would like to explore our services further, our team is on hand to help.

General FAQs
Yes. You will need to pay a security deposit for all Saint-Tropez villa bookings. It is fully refundable after departure, provided there is no damage to the property. The exact amount depends on the villa and is confirmed during booking.
No. The rental price for our Saint-Tropez villa holidays does not include the local tourist tax. This is a mandatory per-guest, per-night fee set by the local authorities and is added to your final invoice prior to arrival.
During peak season in Saint-Tropez, particularly July and August, a minimum stay of 1 week applies. In certain prime periods on the French Riviera, a 2-week minimum may be required. Shorter stays are generally not available during high season.
Check-in is from 16:00. Check-out is by 10:00. If you need an early arrival or later departure, ask your concierge. It depends on availability.
You need to pay the remaining balance 60 days before arrival. If you book within 60 days of your stay, full payment is due when you confirm.
Payment details are confirmed after you enquire. Your booking team will guide you through the available method and the next steps for your reservation.
Yes. Your villa is reserved for you and your guests only. You have full private access to the property, grounds, and facilities throughout your stay.
Yes. You have access to a dedicated concierge service for your French Riviera villa stay. We can help with restaurant reservations, private chefs, yacht charters, beach club bookings, airport transfers, private drivers, and tailored experiences in Saint-Tropez.
Yes. You can request private transfers through your concierge. Subject to availability, chauffeur service or helicopter travel can also be arranged.
While not mandatory, comprehensive travel insurance is strongly recommended for all French Riviera villa holidays. This should cover cancellation, medical expenses, and unforeseen travel disruption.
Yes. Your Villa Noir villa is self-catered by default, so you can enjoy complete privacy and flexibility. If you want a more serviced stay, the Villa Noir Luxury Package is available on request for selected whole-week bookings.
A security deposit may be required, depending on the villa. We confirm the amount before booking. It is returned after departure, subject to a satisfactory property inspection and no outstanding charges.
The remaining balance is due before arrival. The exact due date is stated in your booking confirmation and depends on the villa and travel dates.
Yes. Our concierge team can arrange trusted local partners for private chefs, chauffeurs, yacht charters, in-villa wellness, and bespoke experiences. We manage the details in advance so your stay runs smoothly.
Send us your dates, guest numbers, and preferences. We will confirm availability, recommend the best match, and guide you through the booking process. Once terms are agreed, your reservation is secured with the required payment and booking confirmation.


Villa La Fauna
Saint Tropez | 16 Guests | 2 Staff Rooms

Villa Topaz
Saint Tropez | 12 Guests | Staff House

Villa Saphir
Saint Tropez | 12 Guests | 5 Bedrooms
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